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Fire & Water - Cleanup & Restoration

3 Ways an Electronic Claims Service Supports Insurance Agents

6/17/2022 (Permalink)

Tablet and cellphone An electronic claims service provides a platform that allows everything to be uploaded, signed, and stored in one place.

Insurance Agents Benefit from an Electronic Claims Service 

When a client's business is impacted by a disaster in Old Town Scottsdale, AZ, you want to help them get back to business quickly. The challenging part of your job is collecting, organizing, and sharing all the necessary documents to satisfy every stakeholder in the insurance claim process. Here are three ways an electronic claims service supports insurance agents.

1. Organizes Claim-Related Documents

Your client needs to provide a detailed inventory of losses, photos of damages, and numerous signed forms and documents to file an insurance claim. It can be difficult to keep track of everything when you depend on email, snail-mail, and drop-offs. If a document goes missing and needs to be replaced or resigned, it can delay the client's receipt of insurance money. An electronic claims service provides a platform that allows everything to be uploaded, signed, and stored in one place and is easily accessible by everyone who needs to see the materials.

2. Keeps Insurance Agent and Service Provider Connected

SERVPRO is a preferred commercial restoration vendor for many insurance companies. They are Faster to Any Size Disaster, have a reputation for excellence, and provide quality service through an electronic claims platform. You don't need to call the franchise and wait for someone to send a document you need to complete a claim. Instead, you can quickly jump on the platform and grab the form yourself. You can communicate with the team when you have questions and easily send documents for signature.

3. Speeds Up the Claim Process for Everyone

Since an electronic claims platform centralizes all claim documents, processing the paperwork and getting money to your client is more convenient. It's unnecessary to print and mail documents, and your client doesn't have to wait to receive information in the mail. The quicker you can finalize the claims process, the faster your client can get back to work.
Filing an insurance claim doesn't have to be a headache. Using an electronic claims service, you can organize your paperwork and communicate easily with your client and the restoration team.

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